Its NOT the same material. Don't order!! I still have not gotten the products I ordered and I have contacted the company via facebook on multiple occasions. See details. But I refuse because Ive tried to communicate with Lukalula without any luck and they need to be held accountable. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. I had to try and email them. In both ways, you will be defeated by them. They emailed and said sorry I'm not happy and can send back for half a refund. Very dissatisfied. Two weeks ago, I started begging for an eta and they kept telling me my dresses are on the way. And each day they send one email with bargaining the refund amount and not taking back the dress. Note that once you confirm, this action cannot be undone. If you feel a message or content violates these standards and would like to request its removal please submit the following information and our moderating team will respond shortly. When you want to cancel they keep sending you emails to harassing you to keep the order and not to cancel. Many customers who bought from Lukalula complained about not receiving their orders after making payments. what was the experience? Pictures are 100% different than what you will be getting. Wish I had done a little more research. Your email address will not be published. Then I looked on Google to see what the reviews are for this place and everybody saying its a scam and they havent received their stuff. $67.95 $226.53. Please read our review before you decide if you should shop from this online store. With customer service and their falsely advertised refund process. I emailed them to return the items, as per guidance on their site. Dresses weren't maternity with extra space on the belly. Or its very low quality and its ripped or its wet when you get it and they had to wait two months when we paid for normal day shipping. Terrible customer service! The other things we found out about Lukalula which made us believe lukalula.com is a fake online store are: Lukalula.com is an untrustworthy online store, like theparisqueen, fashinning, vernalike, shopspade, and cottonsale, and therefore not recommended for use. I need the refund asap and I feel as if I was scammed bad! | Please dont waist your money like I did !! Consumers who have been contacted by scammers could have had their personal information breached. Then they sent me a shipping number and claimed they could not refund because it had suddenly shipped. It is now June 14th 2018 and i got an a-mail with a dhl tracking number that does not even come up wihen clicked on. Major Scam! Not only that but you can also find lots more on this website like other interesting articles under various categories just by navigating our website through our home page by clicking >HERE<. Lukalula - Embrace maternity with fashionThe Lukalula brand was established in July 2011. we are a maternity brand, with a focus on effortless and sustainable designs, that you can wear throughout your pregnancy and beyond. I order from this site (LUKALULA.COM) assuming it was legitimate. I got an e-mail with order confirmation and I also reviewed the shipping time frame. A Group Leader is a What to Expect community member who has been selected by our staff to help maintain a positive, supportive tone within a group. Required fields are marked *. I've added pictures of the dress I ordered and what I received as reference. Information provided by various external sources. I tried to contact them and no one will respond to me! DO NOT BUY from this company! 70% OFF. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. I sent them an email earlier today because I checked and it's barely being shipped from origin country. The material is so cheap, I'm sending it back. I requested a full return, they request I take a photo of items, I submitted photos of the unworn, unwashed, unopened dresses and then they responded and said they are non-refundable and offered a voucher instead. I highly recommend you dont buy from them as it seems like I have been scammed. Claim your listing for free to respond to reviews, update your profile and manage your listing. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Just don't. We also ensure all reviews are published without moderation. I ordered the size I normally wear and the dress was suppose to be a body hugger and compliment the baby bump and let me tell you, ain't NOTHING complimenting about this dress! It is common to come across these e-commerce stores offering good looking products at appetizing prices. I emailed multiples times, and got different people with different answers. I mistakenly thought this site was one Ive ordered on before, but I checked my email receipts and realized it wasnt the same company Ive purchased items through. I ordered 5 dresses on 5/24/18 for a maternity photo shoot on 6/9/18 and today is 6/10/18 and they still have not arrived. We also ensure all reviews are published without moderation. One never shipped though was charged. Do not waste your time! I will never see that money. So, it is almost impossible to get a full refund from them. The order number was ***********. The contents used on their webpages, especially their About page, were copied from other sources, as we have frequently encountered same contents in other fraudulent online stores. IT IS A SCAM TO GET YOUR MONEY!!! Their refund policy says nothing about not refunding shipping or paying shipping back. So my boyfriend called from his phone , the guy answered and once my boyfriend explained why he called about me wanting my money back, the guy hung up. Then they tell me not to accept the parcel when it does arrive and wait for it to be returned for refund.I got tired of sending emails and receiving the same replies.I just opened a dispute via PayPal and they asked me to close it. Unfortunately I made the mistake of not reading reviews first! it's been 3 week no body respond anything. An example of data being processed may be a unique identifier stored in a cookie. I ordered a dress for my wedding. I also attempted to call, but there was no phone number. The dress was not as pictured and customer service would not reply for a refund. So, its better you share this post with your friends and families via your social media accounts. Dont order from this site. No one will ever answer your emails if you can manage to get one sent out. Tip for consumers:DONT USE THIS SITE !! Lets tell you that there are several other suspicious and problematic websites operating under Aober Network Technology (Hong Kong) Co., Limited such as Teamclo and so on. A lot of women are complaining saying they got scammed or have never got their order and money back. I have been asking for a return label and refund for two weeks. lukalula is an online fashion boutique for stylish and comfortable Maternity Clothing and accessories.We provide a wide selection of maternity dresses, maternity tanks, maternity swimsuits and nursing clothes We are committed to provide customers with original, high quality, and exclusive products. Maternity Gold Sequin Slit Dress Skirt V-Neck Photoshoot Dress (Dress Only) $74.56. Its not worth your time or money!! I had to create a conflict through PayPal and the seller offered a partial refund for me to keep the product or a full refund minus the cost of shipping that I'd have to spare at my suspense to send it to a manufacturer. This company is a scam! It was honestly the worst quality garbage Ive ever ordered. I was told a refund of almost $64 would be processed between 7 to 10 business days. I'm not sure who these nursing bras were made for, but it definitely isn't a medium sized person. Material is unsatisfactory and the customer service is not satisfactory. ATTENTION: Consumers who have been contacted by scammers could have had their personal information breached. At lukalula, we believe that making smart choice and easy choice are one and the same. Lukalula has mentioned that the final sale item(s) is not eligible for return or exchange, however, lots of items on the Lukalula website are on sale. I wish I would have seen these reviews before ordering from them! So, we strictly dont recommend Lukalula for any kind of online shopping. We request you to spread awareness about the scam and suspicious online websites/activities through our website [De-Reviews.com] by sharing the information about our website through your social media accounts which can help your families and friends to be safe from scams. I got half my order. I called the number. [BUYERS]. THEY WILL STEAL YOUR MONEY. The return address is: Receiver: ******** Address: ************************************************************************************************************************************* Zip Code: ***** Phone: ************ When I looked this address and phone number up it registers as being used on other return addresses for different companies based in ********* and listed as scams. Please select a reason for escalating this post to the WTE moderators: Connect with our community members by starting a discussion. The company told me my refund had been issued, but I checked my bank statements and confirmed that I had not received any refunds. The clothing is NOT the same pattern. XoXoMama Necklacehttps://rstyle.me/cz-n/dyq4c4cehspWHAT I AM WEARING Catrice Ultra HD Foundation Covergirl Undercover Concealer Rimmel London Stay Matte Powder Colourpop Going Coconut PaletteColourpop Take Me To The Palm BronzerColourpop Just A Tint Lip Crayon Nude Beach Jouer Molten Gold Highlight Shop My Doll 10 Brush Collaboration Use Code MollyDoll15 to save 15%https://www.doll10.com/collections/ne#makeupmolly #lukalula #onlineclothingscam LETS BE FRIENDS IG https://www.instagram.com/makeupmollyTwitter https://www.twitter.com/makeupmolly_Snap @makeupmolllyBusiness email inquires makeupmolly22@gmail.comWRITE TO MEPO BOXP.o. Tip for consumers:Don't buy from this site! At jun 1, 2020 how can i get back my money please help me. Here are 8 tips for writing great reviews. I tried contacting them via their website just to find out none of their customer service options work. This site is a SCAM!! Replies to my emails from company state We are rushing your order and are very busy. Unable to get a refund for the items that have been attempted to return. More you share these kinds of posts with our friends and families, more they will be aware of scams which will ultimately make difficult for a scammer to scam innocent people. SCAM! Ive had a similar experience as many. Hey!!! You may choose the item, the size or color of the free gift on the shopping cart page if gifts are available in your order. Maternity Champagne Color Sequin V-Neck Long Sleeve Photoshoot Dress. Above are some of the realities we have shown you after our research on how Lukalula and similar type of companies are doing their business and are they really a recommended sites or not, what are their basic fundamental approaches and how they are scamming the people. Your email address will not be published. I put in my order about a month ago and spoke with several customer service reps via email just promising to put my order on priority and to give me like $6 off another order. They claim to provide free worldwide shipping for orders over $59, while also promoting attractive discount rates like giving $15 off orders over $139. It was literally less than an hour after order was placed. I doubt they even carry the products they advertise.DO NOT TRUST THEM! !I ordered May 3rd, adn still have not received anything. They said they could give me a partial refund of $39 (my total was $129). One of the most inexpensive options we were able to find is the protection offered by LifeLock. Download Lukalula and enjoy it on your iPhone, iPad and iPod touch. Lukalula - Embrace maternity with fashion The Lukalula brand was established in July 2011. we are a maternity brand, with a focus on effortless and sustainable designs, that you can wear throughout your pregnancy and beyond. Or is lukalula.com legit? With the design concept of comfort, practicality, and simplicity, we have always selected delicate, flexible, and breathable soft fabrics. One of the items even came without a label. Im going to call my bank to cancel the transaction. Size: 3X (Maternity) lukalula. BBB is here to help. Unfortunately I didn't do enough searching and didn't find all of these reviews before buying on the website. There tracking system says it's been delivered and never received the item. Continue with Recommended Cookies. I paid over 100 dollars and receive nothing. I have reached out multiple times and never got a response. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. and customer service forget about ituseless! Verification can help ensure real people write reviews about real companies. The website doesn't have an email or number. could you please send the address for returns? I actually laughed as I put it on. Promotion accessible just to selected products. I suggest ordering from somewhere else. Save your time and stay far away from this Lukalula.com website. This website is a major scam! When I finally received an email that my items had shipped (almost 2 weeks later), the same day I received another email stating that my order had been cancelled due to COVID-19. For Clearance part, customers should complete payment before the sale ends. Very bad. NEVER AGIAN! TI ordered two dresses only received one which is made of the cheapest fabric and looks nothing like the picture. There are several companies that offer identity theft protection in the US. Doubt it will be here. Please don't buy anything. Maternity clothing is useless once the mother gives birth. Show them this review as a reference and proof. Lukalula is located on www.lukalula.com. Now without opening the packaging or using it, how can a buyer know about the quality of the product or the function of the product? Girlfriend bought just under $200 AUD of clothing for Christmas, we received nothing and for some reason they sent a $33.33 refund which I believe is to put off paypal or something, tracking seems fake! I have been sending you emails from last 2 weeks no reply can you let me know where is my parcel or I have to contact someone else to make sure I have not wasted my money in scam. Today (5 weeks after ordering) I received half my order. So on 17/02, I placed a second order with the same items. I never received tracking information and when I went to the website to track, it still says order processing 3 weeks later. SCAMMING WEBSITE. They only have point of contact via email and the customer support is so disappointing and unsatisfactory. did anyone receive a return address please? *****. After reading other reviews, I'm even less confident in their customer service and am going through my credit card company to get a refund. Did not get a chance to wear for my maternity photos. I emailed with 3 different employees for a refund and gave everything they asked for. # Companies operating under Aober Network Technology (Hong Kong) Co., Limited have so many customers complaints about the quality of products. Searching for the Lukalula Review? The emails are answered every 2 days so I resend my emails because that's ridiculous. Lukalula claims to sell all kinds of maternity wears: tops, dresses, beachwear, bottoms, etc. One of the dresses had a foul chemical/glue smell upon opening. I did file a claim with the bank. They claim to provide free worldwide shipping for orders over $59, while also promoting attractive discount rates like giving $15 off orders over $139. Lukalula is located on www.lukalula.com. $71.88 $239.61. Corodai Reviews AVOID This Jersey Store [2023] BUYERS! I DO NOT RECOMMEND THIS WEBSITE. Information provided by various external sources. Very dissatisfied. An online purchase order was made over 2 weeks ago. I reached out a total of 8 times with no response. I said I didnt want another and asked for the refund. I have asked for refund, which also has not happened. DONT BIY. When I reached out to disclose and process a return and refund. DO NOT BUY FROM THIS WEBSITE! What to Expect supports Group Black Opens a new window and its mission to increase greater diversity in media voices and media ownership. I would NEVER recommend Lukalula to anyone! I tried to cancel my order and it tells me i haven't placed an order yet! This morning they emailed me if I would kindly take 21$ in refund rather than the full refund! I received my order and it looks like I could of gone to spotlight amd sewed some curtains together and being a maternity dress it didn't even fit over my baby bump when I emailed asking for am address to refund the dress they offered me $13 and to keep the dress (I paid $65) after telling them I'd rather a full refund as I will get no use out of the dress they never replied to my emails! Total amount is $52.15. I paid over $70 including shipping for something that looks like a flat sheet with some lace on it. I purchased a product from this company and realized when it came that it was not of the same quality as the one shown in the photos on the website. They take forever to return emails and demand picture prior to giving you a return option. I paid $15 extra for express shipping. The dress I got fit HORRIBLY. lukalula is an online fashion boutique for stylish and comfortable Maternity Clothing and accessories.We provide a wide selection of maternity dresses, maternity tanks, maternity swimsuits and nursing clothes We are committed to provide customers with original, high quality, and exclusive products. Cancelled 10/2/2022- policy outlines cancels are allowed within 24 hours.10/3 I was ignored, mind you I forwarded my cancellation email several times. Don't be fooled by the photos they post. Absolutely garbage clothing, horrible quality and takes an extremely long time to arrive. 0:00 / 16:32 #makeupmolly I Got SCAMMED Story-time Lukalula Clothing Haul & Warning** Makeup Molly 44.3K subscribers Subscribe 40K views 3 years ago I Got SCAMMED Story-time Lukalula Clothing. They proceeded to give me a return address and notified me that the money paid for the original shipping plus any discounts would be removed from my refund. My experience with this company has been terrible. Hi, i would like to return some merchandise that does not fit. I ordered my bathing suit and dress on May 23rd 2018 for mine and my husbands 5 year Anniversary. This "company" over-advertises on social media using photos from other businesses. So it is clear that the company is trying to hide their information and if any company is not providing the verified company address then we shall not trust such companies. They are a scam! If you ordered through paypal the best thing to do is place a complain thru there. What's the email address to contact lukalula. There was no even confirmation email whatsoever after placing an order. Do not shop from here! Such bad and unprofessional service. 02/09/2023 Complaint Type: Problems with Product/Service Status: Unanswered I ordered 2 dresses from this company back on December 23, 2022 and it took over a month to arrive. Have waited weeks for my maternity dress had to get a different dress for my shoot. We have categorized Lukalula as one of the suspicious sites because of the following reasons: AOBER NETWORK TECHNOLOGY (HONG KONG) CO. LIMITED. They did not try to help me at all. Why the heck would I want to keep it?! WHAT'S THERE TO SEND BACK?! And in the end, such stores usually turn out to be fraudulent. Date of experience: June 12, 2018. Its a scam and not worth buying from!! I have been emailing them since and they won't pay me back. Waited about 2 weeks for shipping confirmation that I never received. All I wanted was to return 2x dresses, as I don't need 2x of the same and receive my refund for those items. It was the second purchase I did with them, and I was willing to keep buying, but after all this mess and no resolution from their side, Its a Chinese scamming company! Backed by the National Science Foundation, Horrible company ever I will be rating them a fat zero our. But I ordered a mommy matching daughter outfit and only received my dress. Which I don't mind, because I have ordered clothes from China and I have nothing bad to say about my experiences with that. Anyone can write a Trustpilot review. I did not want a voucher and now filing a claim with my bank. They did not ship within the stated time. The amount of time passed that they said it would take . They send you clothes! It's a scam site. Were here for you. Would state unless you have the money to just throw away, don't buy from them! Dresses were great. I attempted to contact customer service 3 times via their Contact Us email submission form, to no avail. We and our partners use cookies to Store and/or access information on a device. Not sure if you ladies are familiar, but I believe the company Lukalula is a scam. I emailed them to enquire about my order where they stated that one of the dresses was not available and to pick another. I just want my full $ back and I have no intentions of ordering from them again. Find out how we combat fake reviews. That email came back as undeliverable 3 times. I'm also pasting this review everywhere! How dare you!! International Association of Better Business Bureaus. Okay, so maybe I didnt read reviews before I placed my order.I placed the order 10/1/2022. Group Black's collective includes Essence Opens a new window, The Shade Room Opens a new window and Naturally Curly Opens a new window. Or call . How can i get my refund !! They may be after your card details which they can use to hack into your bank account and steal from you. I ALSO KEEP TRYING TO START A RETURN FOR ALL THE OTHER ITEMS THAT I DID RECEIVE AND THEY ARE JUST IGNORING MY RETURN REQUEST!! Actually, we recommend you to share this post with your friends and families because it will help to spread the awareness about doubtful and scam companies. They offered me 28 refund to keep ( so I'm out 63 dollars) or I can send back to address they provide and I have to pay shipping back and shipping to me will not be refunded (so I'm out about 40 dollars)! # Lukalula has a Return and Exchange policy which is found to be very unrealistic and useless which says that the product must be unused and in the original packaging to be eligible for the return and exchange. There was no other explanation or update. Lukalula Online Store. Their shipping expectations are beyond unrealistic and their customer service is far below any other vendor I have ever used. Lukalula.com has no security system to protect customers private details, therefore their details stand the risk of exposure. I had the worst dress be shipped to me from lukalula. Manage Settings They are terrible I just want a refund and my money back. The 2nd option they gave me was a return shipping address but no further instructions as they do not provide return labels. Im posting this so people who are pregnant or wanting maternity clothes go elsewhere. I immediately reached out (no phone number) and received an automated response that the items were already shipped- with a smiley face for that matter. The dresses came in and they're very low quality and not what's pictured on their site. Lukalula has a rating of 1.18 stars from 192 reviews, indicating that most customers are generally dissatisfied with their purchases. You can start your protection here. BBB Business Profiles may not be reproduced for sales or promotional purposes. I wanted it for my baby shower. This educational content is not medical or diagnostic advice. More ways to shop: find a retailer near you. Your email address will not be published. At this rate I will have my baby before I ever recieve any info on my order. We use dedicated people and clever technology to safeguard our platform. They refuse to give me a refund for products that Ive not received. Completely FRAUD company, DON"T BUY FROM THIS SITE. Received. Ordered two dresses. Yes, it is a rather thin material, but for me it wasn't see through at all, if anything the thin fabric made it breathable and not restricting on the body. However they still havent arrived. Shealto SCAM Or Legit? . My product came too late and I contacted the company several times to attempt a return and Ive had no response at all. Why? I tried calling and calling , he just hangs up. when we request for refunds they won't even respond and this is completely FRAUD company. 1. Group Leaders communicate with staff moderators and escalate potential violations for review, but they dont moderate discussions. Do not waste your money on this site. Poor service. I placed an order on this website called Lukalula. Lukalula is an e-commerce store which claims to be a global online store that delivers the latest fashion apparel, as written on their website. We have our own fashion designer team, focusing on comfortable clothing for women in maternity and nursing, also our own factory and QC team, strictly control the production and quality of clothing, and a professional customer service team, providing customer satisfaction is ours The first purpose. I paid $72 after shipping and now am left with no dress to wear for my pictures. Protect yourself from swindlers. 5 to 12 days. The order number is ************. Tip for consumers:THIS IS A SCAM. Do not buy from this website, it's a scam. document.getElementById("ak_js").setAttribute("value",(new Date()).getTime()); Proudly powered by WordPress Returns are beyond painful, they do not answer emails for two or more days and delay in providing their return shipping address (I am still waiting on "customer service" to give me an address to send back the package. Took them forever to get back to me and when they did they said they confirmed my dress is now being shipped and should be here within 7-12 business days. They won't answer my emails about cancelling.
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