Four- and five-star ratings are worth one point, three stars are worth zero, and one- and two-star ratings deduct one point. That means you avoid the retail mark-up added by a middle-man. If a resolution is not found within around 45 days (it's not exactly clear how they derive this date), an AliExpress agent will then step in and make a judgement. Many suppliers offer buyer coupon codes to first-time buyers to entice sales. So you've found a bargain on AliExpress.com. Darren has an MBA in Internet Marketing and 10+ years of experience marketing retail, manufacturing and Internet marketing corporations, 7-figure brands and startups online. AliExpress is the most popular eCommerce site in Russia and is also widely used throughout Latin America and mainland Europe. Packages over 150/135 value will not have VAT added automatically; this will be handled by the shipping company instead, and you'll also be liable for the additional handling charge, as well as possibly import duty. All rights reserved. Is it safe to buy from AliExpress? For example, the store selling fishing lures displays how to use the fishing lure in the short video. Buying online comes with inherent risks. The main reason is the choice of an economical shipping method. If you want to stay safe, it's important to research the site you're making your purchases on. AliExpress is a legitimate and safe platform for buying and selling products online. AliExpress is a Chinese-based online marketplace website that allows vendors to sell their products online. James has a BSc in Artificial Intelligence and is CompTIA A+ and Network+ certified. Courier shipping services such as DHL or UPS are the most reliable, though of course, they're a premium service. Not to worry, though; this lesson will discuss the legitimacy, reliability, and safety of buying goods from AliExpress, and explain at least five precautions that you should take in order to shop safely on the website. Create a new account by manually entering your email address in the sign-up form, or by logging in with your Facebook, Google, or VK account. Please check our introduction to the Aliexpress sub. The reason is that the seller cant check the parcel status, either, and just can tell you to wait for a few more days. Cross-border economic logistics is essentially Chinas express plus the postal system in each country. Chinese products often have an unfair reputation for being cheap and of poor quality. While on a product page, scroll down and click. For example, the buyer, as shown in the image below, received a damaged item and found it unusable. AliExpress has several rivals that also target consumers looking to buy a wide variety of items at discounted prices. This is especially the case for branded items. AliExpress also provides a secure payment method in addition to a 3D secure system so that customers who . By clicking Accept All Cookies, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Claims are reviewed and mediated by the AliExpress Case Management Team. This is because they have a bad reputation for counterfeit products, especially when it comes to premium and luxury brands. Unfortunately, there are some bad sellers on the platform, and theyre easy to spot. You can always ask your seller for an estimated delivery time, but the window is often large because of customs. Sure, the shipping situation is a bit different with AliExpress because of the distance products have to travel, but if youre willing to wait, the feasible prices and economic shipping method can make shopping on AliExpress worth it for many items. For example, if you need a swimsuit for your holiday in 1 week, it is advisable for you to check if the supplier has a warehouse in your country. 3. By reading reviews, you can get an idea of what to expect from a seller and whether or not theyre trustworthy. This is a potential red flag that someone is attempting to scam you. The supplier receives a purchase notification and ships the product to your customer for you. Before joining MakeUseOf, he was a lighting technician, English teacher, and data center engineer. How does it protect buyers? This helps buyers protect themselves from dishonest merchants on the platform and makes buying from AliExpress a worry-free experience. In particular, there are more possible problems in international trade, which is much more complex than the process of placing an order and shipping on Amazon. Its a good place to buy products made in China at a low price. If you don't have a tracking number after 10 days, you should reach out to the seller. Theres a long delay in getting the parcel. However, be careful and realistic. But is AliExpress safe to shop at? Its a shady business practice and not something you should do as an ecommerce business owner.). Luckily, it does. FAQ Conclusion: Is AliExpress Legit and Safe? Short answer: Yes, it is safe to buy from AliExpress, but it comes with risk, which we'll get into shortly. If your order arrives and one or more of your items are significantly different than they were advertised, you can either return the items for a full refund, or keep the items and request a partial refund. Is it safe to shop on? +86 400 9060006 10. There are many complaints about the dispute from customers. Table of Contents What is AliExpress? But some online stores have a more ambiguous reputation, with many mixed reviews. Don't Close Your Dispute 5. 1. These brands often institute international price controls, so even if their products are manufactured in China, it doesnt necessarily mean that Chinese distributors are allowed to sell their products at below-market prices. Want to get quality products from the best Chinese Conclusion. The most obvious way to check a seller is to look at their history. AliExpress can manage and resolve disputes between buyers and sellers. The lax enforcement of intellectual property laws may also contribute. 5. That's another way of saying you have to wait 90-days before getting a refund for something not delivered. As the free shipping service provided by sellers is usually the Economy Shipping way, once you choose the service, what you can do is just wait until the coming of the agreed date of delivery, usually 60 days at most. The reliability of AliExpress depends somewhat on how close you are to mainland China, where most of its sellers are located. There are a number of possible reasons, all of which are common. Do not just type AliExpress into a search engine and click a link. AliExpress is a go-to online shopping website that offers all kinds of items at lower prices. (4 reasons). So, he opened a dispute for a full refund. Oftentimes, the lower logistics fees mean the delivery time would be longer or the service would not be so good. Another important reason is that sellers choose an economic shipping method. But is it safe to shop there, or is AliExpress a scam? So, is AliExpress safe and legit to buy from? In that case, filing a chargeback on your credit card may be the only option. As you can see, Premium Shipping options deliver orders quickly, but the price is high. +1 805 3011888 Is AliExpress Legit? Over half of the 30+ items we ordered during 11/11 sales arrived within two weeks. The exception to this rule is Chinese brands, which will often have an official AliExpress storefront. The site is similar to eBay as the platform acts as an intermediary between Chinese sellers and international buyers without marketing its own goods. To use AliExpress, you first need to sign up for a free account via the sign-up link in the top-right corner of the official AliExpress website. AliExpress offers one of the largest inventories of cheap, overseas products that you won't be able to find elsewhere. These apps use the same account you use on the AliExpress website and let you browse products, add items to your cart, and complete orders. It may take over 60 days to receive parcels for those buyers in remote regions. Sellers offer guarantees on a per-item basis. What Do the AliExpress Smartphone Apps Do? In the product listing, all parameters of the products will be stated in the section, including material, packaging, operation instruction, delivery time, after-sales service, etc. How to Use ChatGPT to Create a Presentation, The 9 Best ChatGPT Plugins You Can Try Right Now, How to Use ChatGPT to Craft Sounds in a DAW. Our articleon the websitesreturn policies will show you how to take advantage of the following protections: If your order does not arrive within the latest estimated delivery date promised by your seller, you can request a full refund. In fact, AliExpress provides a robust buyer protection policy. As a default, you will only see comments from top raters from all over the world. If you see many of the same kinds of complaints whether it be about the product itself or the service from the supplier, youll know whether you want to do business with this supplier or find another. Find a supplier who offers Special Line delivery to your country. In addition, many consumers buy from AliExpress as products are very cheap, and generally they are willing to wait. AliExpress is safe to buy from if youre vigilant and use common sense. If you dont get a response from sellers within a day or two of reaching out, its safe to assume theyre no longer in business or too busy to handle your orders. AliExpress has buyer protection to keep you safe in 3 major aspects. The company offers two important guarantees: In both cases, you are allowed three free returns per month. Choose Your Buyer Wisely 2. is a global online marketplace based in China. Therefore, you need to find a reliable supplier for safer shopping. We shopped there several times and here's what we found. Take Special Line-YW for example. It supports special line delivery to Russia, the US, Brazil, and many other countries of Europe and the Americas, etc. You can add evidence to support your claim if needed. AliExpress has taken several initiatives to protect you as a buyer. The easiest way to avoid using refund and dispute channels is to find a reputable seller. One of the most popular online stores for shoppers is Aliexpress, but is Aliexpress legit or a scam? In 2018, AliBaba launched its own shipping service called Cainao, with their own warehouses and shipping partners in major countries. Why is this? You cant get the detailed shipping tracking information, and there will be a quite long transportation time. Reading reviews is one of the most important things you can do when shopping on AliExpress. How to Avoid It, 5 Simple and Minimalist Task Management Web Apps for Productive To-Do Lists. Also, if buyers are not able to resolve any issues they may have with a seller directly, they can easily open a dispute during the buyer protection period and the AliExpress dispute team will step in to offer solutions to the buyer. All items on AliExpress have an estimated delivery time on the product page, and it's usually anywhere from 20 to 60 days. The parent company, Alibaba Group, is listed on the New York Stock Exchange (NYSE) and the Hong Kong Stock Exchange. Can you trust AliExpress overall? But plenty of suppliers also provide cheap hot-selling products, which arent always what youd expect in terms of quality. What Is the Cheapest Tesla Model in 2023 and How Much Does It Cost? Unfortunately, this also depends upon the shipping method used. With so many storefronts, it can be hard to determine the quality of everything up for sale. So, what are you waiting for? Plus, when it comes to safety, AliExpress takes buyer protection seriously. AliExpress is part of Alibaba Group, a large established company that focuses on commerce and media. Major holidays & major shopping days & major events. Unfortunately, as with other eCommerce sites, getting a refund for a missing, defective, or incorrect item is not as simple as merely clicking a "Refund" button.
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