Thanks, we'll email you. A new-cardmember exclusive. One is, Ive found my pieces dont last and I have to send them back every 6-12 months for re-plating. He was extremely helpful and emailed me all the relevent information for my return within a few minutes. If not, get your credit card at the ready because theres a reason everyone from fashion bloggers and A-listers to even the Duchess of Cambridge is totally obsessed with her jewels right now. Dear Divya, Thanks so much for taking the time to review Monica Vinader. Made to empower, uplift and endure. This is a way of shining a light on this for me, for my suppliers, for customers. Hi Leveriza, what a lovely name you have! The lady that assisted me was very nice and helpful. [3] It markets itself as crafted demi-fine jewellery positioned and priced in the "gap between fine and fashion jewellery". The first set of products are made of precious metals and come from one producer. Its been 10 years of work, said Vinader. Dear Rae, Thank you so much for such kind words we truly do appreciate it, we glad you enjoy and love our jewellery. Thank you very much. The quality of the jewellery for the price point is outstanding and I have added my own 14K solid gold pendants to the necklace; despite being gold vermeil the necklace has not 'cheapened' the desired look. 6 reviews GB A day ago Invited It's a love thing I'm definitely in love with my daughters new earrings. Kind regards, Mercy The MV Team x , I had an issue with a gift bag that was damaged on arrival. We really appreciate hearing from you, we are so pleased that you absolutely love your new order and your daughter loves it too. I will definitely be purchasing again. Adding gems and expanding the suppliers in the programme is an ongoing and complex challenge. Perfect present, Dear Donna, Thank you for taking the time to leave us a review, I am so pleased you love your new pieces and how they arrived! [13][14] An as yet unreleased collaboration with Florence St. George will see Monica Vinader release its first homeware collection.[15]. Kind Regards, Amy, The MV Team. Kind regards, Cat The MV Team . We promise to continue providing the same level of excellence that you have come to expect from us. We hope to continue to add to your collection in the future and if you need any help choosing, please do let us know we would love to assist! Our piercers are the best and we are so glad you agree. Great service, very quick delivery, gorgeous product. Already looking for my next purchase. How fashion can do better for people and the planet. We're also delighted to know that your order was shipped quickly. Here are 8 tips for writing great reviews. Anytime Ive ordered from them, it always arrives ahead of schedule. Moving to the next phase of the project is exponentially more challenging. Thank you for your 5-star review on Trustpilot! The EU parliament has backed recommendations to toughen proposed measures to tackle the excessive production and consumption of fashion. Only to now be told there was a mix up at the wearhouse so should receive them later in the week. A day ago Dear Christine, thank you so much for leaving us this lovely review - we really appreciate your feedback. Definitely will purchase more through this company! We are so pleased you were so happy with the quality of our jewellery, we cant wait to see what else you choose in the future. I got an issue with the delivery, no update on the link provided in my order summary after a week. It wasn't the fact first parcel went missing but the excellent service and speedy delivery for replacement gift. My daughter loved it. We use dedicated people and clever technology to safeguard our platform. DearJules, Thank you so much for taking the time to leave your lovely review. Thank you, Team MV, I spoke to the manager at Canary Wharf and couldnt get back there to buy the ring I wanted but I went to the Covent Garden garden store on the manager of the Canary Wharf stores recommendation and would definitely go back to both stores. Had somewhat okay customer service from the person who helped us find the right earrings but the piercing service was lovely and the earrings are of good quality and I've already received a lot of compliments for them! We're sorry that you're not entirely happy with the delivery time scales and will be sure to pass on this feedback although sadly there is a premium supplement for a prompter delivery service at this time. The website/customer journey is so easy and simple and the customer service is outstanding! Every birthday and Christmas I collect a new piece! Will buy from them again with confidence. I have been shopping with MV for years and I always come back for me. Thank you for taking the time to write us a positive review on Trustpilot, we are really pleased to hear that you had a positive in-store experience and we look forward to serving you in the future! We're thrilled to hear that you enjoyed our beautiful selection of products and found our prices reasonable. We are pleased to hear you are enjoying your pieces and hope you will continue to enjoy them for many more years to come. I paid for the gift packaging which made it look lovely as a gift for someone. We hope you continue to love our pieces! Their customer service is outstanding and their prices are reasonable, and the pieces are unique. Under $150 UNDER. Site by D3R. First time ordering and sadly the item went missing in transit, but the customer service team could not have been any better in dealing with this. I contacted their customer support to check if everything was alright. Its a process, you cant just click your fingers and become something else.. Dear Rae, Thank you so much for such kind words we truly do appreciate it, we glad you enjoy and love our jewellery. Thank you so much for your kind words Farzana. It goes against our guidelines to offer incentives for reviews. Kind Regards, Janine - The MV Team , Great product and design, aftercare and delivery, DearWendy, I'm pleased to hear that you had a positive experience shopping with Monica Vinader. Stunning items, much nicer thenH Samuel and cheaper. Kind regards, Vicci The MV Team . Sterling Silver Leather Wax. I hope you love your gorgeous new pieces and we look forward to welcoming you back very soon to help you choose another piece to add to your collection. The jewellery isnt cheap so you would expect better customer service really. After being brought a beautiful ring for my 21st, after just months the plating wore off making it look very cheap.I got in touch with the team and they said that it was under warranty. Monica Vinaders supply chain through Ennovie is relatively short and well-established. Traceability is a tool, said Dr. Laurent Cartier, co-founder of the Gemstones and Sustainable Development Knowledge Hub. At checkout, you can get 30% off whatever fine jewelry is your hearts desire. Companies can ask for reviews via automatic invitations. Very good customer service from them both. And, more importantly, they're worn by you. 69 Everything shipped quickly. Vinaders project is one in an evolving field that is gradually bringing change to a cautious and conservative industry. Sometimes, Klarna users can find special Klarna-only Monica Vinader promo codes. Monica Vinader | Women's Jewellery Free shipping to the US Free 100 day returns All duties included All taxes included in checkout Introducing The Juno Collection Inspired by Greek shields. While blockchain-backed traceability initiatives like the one Monica Vinader is rolling out have been in development for years, with major brands touting the technology as a way to offer a tamper-proof digital record of a stones journey and efficiently communicate it to consumers, uptake remains limited, technological rollout nascent and disclosure narrow. Monica Vinader can save you money on your purchases of fine jewelry while you have fun doing it! Restrictions apply. [9][10], Since 2019, Monica Vinader has worked jointly with other creatives in order to launch collaborative collections, first with editor Caroline Issa and subsequently with sustainable fashion advocate Doina Ciobanu. In the long term, the goal is to keep pushing beyond the current frameworks to put in place more robust systems to establish and verify the full supply chain is operating to the expected standards. Hi Raluca Thank you so much for taking the time to leave us a review on your experience at Monica Vinader, we are pleased to hear you had a positive experience and that you found our products and services to be great! In-store pickup and alterations services available. Vinader said its impossible to quantify the investment its taken just to get to this point, both financially and in terms of her teams time. Find out how we combat fake reviews. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Finish Select all. So how did big-time success come about? Lovely jewellery, very fine crafted. Kind Regards, Harley The MV Team , Beautiful jewellery, and packaging. We are thrilled to hear that you are enjoying the earrings that your husband bought from us. Brilliant! You can review and manage your preferences by clicking here, Save up to 50% on Summer Sale If you're looking for a simple and sleek bracelet, Monica Vinader is your answer! Monica Vinader understands this issue and offers the option of Klarna, which you can choose upon checkout. It is only later in the day I went back on the website to recheck and found that the Huggies I wanted could have been bought as individuals. Up to 3 piercings per appointment on upper and lower lobe, The engraving matched my selections, as did the text I selected for the card. Dear Fiona, Thank you for reviewing Monica Vinader. Super helpful and fast turnaround. First time ordering and sadly the item went missing in transit, but the customer service team could not have been any better in dealing with this. There's something for everyone I am writing to let you know that we really appreciate you taking the time to write this feedback, it means a lot to hear from our customers. We are glad to hear you were satisfied with the customer service you received and hope you continue to love our pieces. ? Would definitely use again. [5] By 2014, it was projecting that it would sales would surpass 14 million in jewellery, up 85% on the previous year. Thank you for shopping with MV and we look forward to welcoming you back again soon . :) Super happy with the quality of product as well. We'll update you by email + SMS and you can unsubscribe at any The next two years will be a critical test of whether the industry can translate pockets of progress into real change. DearJb, I am so glad you had such a wonderful experience with our customer care team! Thank you for your 5-star review on Trustpilot! If youre partial to a little bling, however understated, youve likely already heard of jewellery designer Monica Vinader. I went to Canary Wharf with a friend who bought a necklace and the sales person spent ages with us and nothing was too much trouble. Monica Vinader great place for jewellery shopping. I would love to be able to assist further by looking into this for you with a view to offering alternate solutions. $150 . Consider a multi-coloured semi-precious tower from Monica Vinader, one that rises as high as your bank account will allow - even to your knuckle. Made to empower, uplift and endure. up to 60% off our NEW Diamond Flash Sale. Kind regards, Samina The MV Team. We are so glad to see you are happy with the complete service from purchasing to receiving your pieces, and we especially love that you love MV and our jewelry! We are so glad your jewellery had a prompt delivery and you love the jewellery as much as we do. Its a level of transparency that remains rare in the industry, where suppliers are guarded like trade secrets and tracing raw materials to the mine is notoriously difficult. Kind Regards The MV Team, Dear BWelsh, thank you so much for your 5* review! My lost earring was replaced by half of already discounted price. Write a review Add photo Offerings Website menu Services Offered Verified by Business Ear Lobe Piercing in 2 reviews Ear Cartilage Piercing I went to the Monica Vinader at Nordstrom piercing studio The staff in store are really friendly and approachable. A seamless experience from start to finish with no stress as progress emails were regularly sent from order confirmation to delivery. As for the actual jewellery, what more is there to say Monica Vinader pieces speak for themselves. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. DearFiona, Thank you for taking your time to leave such a wonderful review! Amazing quality and always consistent customer service. I needed to amend the delivery details which was done in minutes via their WhatsApp! At launch, the programme will cover just 50 products. I have been shopping with MV for years and I always come back for me. Very beautiful jewellery. If you require any assistance with the Returns process then please do pop an email FAO Amy to customercare@monicavinader.com and I'll be happy to assist. Was slightly disappointed with the delivery timescale as if you don't pay more for an express service the wait is unnecessary excessive. 2023 Cable News Network. Thank you for recommending us! Envisaging an opportunity larger than what bespoke commissions could offer, Vinader would relocate to the United Kingdom by 2007 and, in the same year, formally launching the eponymous company with her sister Gabriela Vinader as co-founder. I want to take a moment to thank you for taking the time to write us such a wonderful review on your experience at Monica Vinader. Kind regards, Lettie The MV Team Need instant help? Latest Beauty News Monica Vinader's success story: 'We knew this would be a 100 million+ business' Bridging the gap between Accessorize and Tiffany, it's no wonder Monica Vinader's. Shop Our Pick of Monica Vinader's Cult Pieces, The Affordable Jewellery Brand I Got All My Friends Hooked On. Unfortunately they said their estimated fix date was 3 months away. Monica's unique designs are sustainably made and have a diverse celebrity following, including Bella Hadid, Olivia Palermo and the Duchess of Cambridge. - We are really pleased to hear that the associate had assisted you and was very nice and helpful and that you found our jewellery to be beautiful! I am writing to let you know that we really appreciate you taking the time to write this feedback, it means a lot to hear from our customers. Dear Anthony, We are so happy to hear that you had a great experience with Harley and our team was able to provide you with excellent customer service. Dear Stephanie, thank you so much for your kind words!! While some more elaborate diamond decked pieces, namely in the Riva collection favoured by the likes of Gwyneth Paltrow and Kate Middleton, can climb up to the four-figure mark, its that wallet-friendly take on fine jewellery thats secured Monica a legion of loyal fans. Want some for myself now. Theres no shortcut. But for her brand and the values she wants it to reflect, she believes it will pay off in terms of market positioning. Freedom Beaded Gemstone Bracelet. By 2008, and with only a small workshop attached to her house as a base, Monica had recruited Gaby, her sister, as COO, remortgaged the home she shared with her husband and then infant daughter, and launched Monica Vinader Ltd as a full-fledged business. Replies to negative reviews in < 24 hours. Kind Regards, Amy, The MV Team. Im interested in setting higher standards for supply chain transparency.. The recession might have been in full swing, but Monicas now-cult Fiji bracelets sold out the very same year nonetheless. I bought a pendant, a necklace and earrings. At the bottom of the home page, under Connect, find Become an Ambassador. You can earn free product vouchers, a Monica Vinader discount code just for you, more free products to help you create your content, free vouchers, and more. Despite high-end appearances, the core Monica Vinader offering sits nicely between the 65 entry point to the designers immensely popular stacking ringsa fashion-blogger favourite, by the wayand the 395 price tag of her chunkiest take on the sleek Signature Bangle. I got an issue with the delivery, no update on the link provided in my order summary after a week. By late next year, Vinader aims to add products containing semi-precious stones to the passport programme, tracing them back to the mine where they were produced. Help Chat. I got my gold collection from MV and was impressed by its excellent quality. The advantage is that it will give you another five-year warranty. Only to now be told there was a mix up at the wearhouse so should receive them later in the week. These categories, named after some of their offerings, are Moonstone, Opal, Aquamarine, and Pearl. We use dedicated people and clever technology to safeguard our platform. We're sorry that you're not entirely happy with the delivery time scales and will be sure to pass on this feedback although sadly there is a premium supplement for a prompter delivery service at this time. Amazing guarantees and recycling aspect. Recommend use them, Dear Greg, Thank you so much for taking your time to leave such a lovely review! It's always great to hear about our customers experiences and we are really pleased to hear that your experience has been positive and that you found our associates professional and lovely! All good. Amy, MV Team. I ordered a new bracelet, which comes with a lifetime guarantee. Dear Divya, Thanks so much for taking the time to review Monica Vinader. I havent. Kind regards, The MV Team , Hands down my favourite jewellery brand. Please do reach out if you do have any other questions we would love to help you out, we hope your pieces get to you soon so you can enjoy them as much as we do. Great service, very quick delivery, gorgeous product. All are made from recycled precious metals, avoiding the trickier challenge of tracing the origins of gems, and come from a single manufacturer willing to open up its supply chain. bit.ly/3iJvxCY. Monica's unique designs are sustainably made and have a diverse celebrity following, including Bella Hadid, Olivia Palermo and the Duchess of Cambridge. Youll get rewards, vouchers, and even treats. Sign up, and youll be directed on how to level up in four different categories to get more rewards. You can now WhatsApp us! Anyone can write a Trustpilot review. Received a beautiful diamond ring and cuff. Kind Regards, Amy, The MV Team. Youll receive a gift when you level up to Opal. And, more importantly, they're worn by you.
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